High-quality training of personnel demands significant time and financial investments for every larger enterprise regardless if it is because of employee turnover or the creation of a new branch, store, or other facility.
VR specialists spent more than 300 hours creating a virtual model of the Czech pavilion at EXPO 2020 in Dubai. Members of the advisory board of the Office of the Czech General Commissioner, including leading Czech architects and cultural representatives, toured the model down to the smallest detail last spring to see its condition.
However, it was later necessary to train the pavilion’s personnel in advance of traveling to Dubai. The virtual twin of the pavilion was then used for the employees to familiarize themselves with the space weeks ahead of time.
Personnel physically gathered in Prague at the Virtuplex where they were transported by virtual reality to the Czech pavilion at EXPO 2020 in Dubai. They toured the virtual copy and received training on what, where, and how they will perform their tasks. This was a crucial experience for them because they could tour the premises and prepare for their jobs without the costs of flying 4,500km and staying at hotels.
“You can have a copy of practically any building created in virtual reality at a very reasonable investment and use it to leverage all the benefits that virtual reality offers. We used it to train our stewards and hosts, for example. They were allowed to familiarize themselves with individual exhibits, exhibitors, and the logistics of the pavilion.”
Jiří František Potužník, General Commissioner of Czech Participation at EXPO 2020
Mobile operator T-Mobile also trained employees in VR at the end of the year. It had a twin of its Prague experience centre created in virtual reality. Because of its large size and its complexity, it was crucial for personnel to walk through the space beforehand and experience the space, learn how to work with customers, and see the locations of people within the centre.
The same questions were tested in virtual reality by Vermont, who had the company’s new multi-brand store built in the Virtuplex, including areas for employees and entrance spaces. They could thus see before the space has actually been built whether the space was designed for the easy movement of employees who can then offer customers the best services.
“The big advantage to training employees in virtual reality is in the ability to adjust the layout of the store or other space before it’s built. Anything within the store can be adjusted at the snap of your fingers to make the space better for personnel and improve the services they provide to customers. VR provides all that in record times with minimum costs.”
Pavel Novák, Virtuplex Co-Founder